Privacy Policy

Effective Date: September 30, 2026

Prestige Clean & Co. (“Prestige Clean & Co.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers, website visitors, and individuals who communicate with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit prestigecleanandco.com, request or receive our cleaning services, contact us by telephone, email, SMS/text message, or otherwise interact with Prestige Clean & Co.

By using our website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Prestige Clean & Co., we may collect the following information:

Full name
Mobile or telephone number
Email address
Service or property address
Billing and payment information
Cleaning service preferences and requests
Appointment and scheduling information
Information provided through online forms
Communications between you and Prestige Clean & Co.
Information necessary to provide, schedule, and manage cleaning services
Website usage information, including information collected through cookies or similar technologies
We only request information that is reasonably necessary to operate our business, communicate with customers, provide services, process transactions, and maintain appropriate business records.

2. How We Use Your Information

Prestige Clean & Co. may use collected information to:

Respond to inquiries and requests for service
Provide and manage cleaning services
Schedule, confirm, modify, or cancel appointments
Send appointment reminders
Communicate about service-related matters
Respond to customer questions
Process payments
Provide customer support
Maintain business and transaction records
Improve our website and services
Protect our business, customers, employees, and property
Comply with applicable laws and legal obligations

3. SMS/Text Messaging

If you voluntarily provide a mobile telephone number and separately opt in to receive SMS/text messages from Prestige Clean & Co., we may use that number to send service-related text messages.

These messages may include:

Appointment confirmations
Appointment reminders
Scheduling or rescheduling notifications
Cleaning service updates
Responses to customer inquiries
Service-related notifications
Other communications directly related to services you have requested
SMS consent is voluntary and is not a condition of purchasing or receiving services from Prestige Clean & Co.
Providing a telephone number does not, by itself, constitute consent to receive SMS or marketing text messages.
Where SMS consent is required, Prestige Clean & Co. obtains consent through a separate SMS/text-message opt-in process.
Message frequency varies. Message and data rates may apply.
You may withdraw your consent to receive SMS messages at any time by replying STOP to a text message from us. You may also contact us directly to request that SMS communications be discontinued.

For assistance, reply HELP or contact us using the contact information provided below.

4. SMS Consent and Privacy

Prestige Clean & Co. does not sell, rent, or share SMS/text-message opt-in information or consent with third parties for their own marketing purposes.

SMS consent information will not be used for unrelated marketing by third parties.

We may use technology providers and service providers to help us operate our business, including providers that assist with scheduling, customer communications, payment processing, website operations, and SMS delivery. Such providers may process information only as reasonably necessary to provide services on our behalf.

5. Sharing of Personal Information

We may share personal information when reasonably necessary to:

Provide requested services
Process payments
Schedule or manage appointments
Operate our website and business systems
Provide customer support
Communicate with customers
Comply with applicable laws, regulations, legal processes, or governmental requests
Protect the rights, safety, property, and security of Prestige Clean & Co., our customers, employees, or others
We do not sell personal information for monetary consideration.
SMS/text-message opt-in information and consent will not be sold, rented, or shared with third parties for their own marketing purposes.

6. Cookies and Website Technologies

Our website may use cookies, analytics tools, and similar technologies to help the website function, understand website usage, improve performance, and enhance the customer experience.

You may be able to adjust cookie settings through your web browser or applicable device settings.

7. Third-Party Services

Prestige Clean & Co. may use third-party providers to assist with business operations, including website hosting, scheduling, payment processing, communications, analytics, and SMS messaging.

These providers may have access to information only as reasonably necessary to perform services on our behalf.

Third-party websites and services may have their own privacy policies. Prestige Clean & Co. is not responsible for the privacy practices of websites or services that we do not control.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Children’s Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to address the situation.

10. Your Privacy Choices

Depending on applicable law, you may contact Prestige Clean & Co. regarding your personal information or request information concerning how it is used.

You may also:

Opt out of SMS communications by replying STOP
Request assistance with SMS communications by replying HELP
Contact us directly regarding privacy questions
Opt out of certain marketing communications where applicable
Opting out of SMS communications does not prevent us from communicating with you through other appropriate methods when necessary to provide services you have requested.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or applicable legal requirements.

When changes are made, we will update the effective date at the top of this Privacy Policy.

Your continued use of our website after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

12. Contact Information

Prestige Clean & Co.

Phone: (877) 525-3269
Email: info@prestigecleanandco.com
Address: 1445 Woodmont Ln NW, Atlanta, GA 30318
Website: prestigecleanandco.com

For questions regarding this Privacy Policy or our privacy practices, please contact us using the information above.